First responders with a Pixel get one free repair from uBreakiFix

Each uBreakiFix franchisee has received a set of guidelines that are based on suggestions made by the CDC, state, and local agencies. As a result, local franchises are supposed to make sure that their employees are washing their hands more often, constantly clean work-environments and surfaces that are always being touched by employees and the public, and engage in “minimal person-to-person contact.” Employees are wearing gloves when touching devices and wearing masks when required to do so by law. The company is also sanitizing all devices being taken in and those being returned to customers.

To work around the social distancing rules that most Americans are trying to adhere to, uBreakiFix is offering contactless curbside service and is accepting devices that need repair through the mail. It also will make “house calls” under certain conditions. The company notes that “These changes allow uBreakiFix to continue providing critical tech support and repair as communities nationwide transitioned to working remotely, homeschooling, connecting virtually with friends and loved ones, entertaining themselves from home, and more.”

The free Pixel phone repairs for first responders will be available through June 30th or until supplies last. First responders taking advantage of this offer must drop off their Pixel inside the store, or use curbside service. Eddie Trujillo, uBreakiFix Vice President of Partnerships At uBreakiFix said, “We know that ‘together’ is the only way to get through this. We’re grateful to work with our friends at Google to honor those serving on the frontlines of this crisis. We know that a broken smartphone is more than just an inconvenience right now, and it’s our privilege to do what we can to help first responders and healthcare heroes stay connected to what matters most during this time.”

We have read first-hand reports written by several first responders many of whom are risking their lives to save the lives of others. Doctors and nurses in the E.R. and the police are staring death right in the face, many times without the necessary PPE that they need. While they aren’t considered first responders, we also applaud those delivering packages (including the new phones and tablets being ordered) and the tireless workers keeping food markets open.